We had a wonderful stay at this luxurious hotel! The staff went above and beyond to make us feel at home, providing excellent service and being extremely friendly and helpful. The hotel itself is beautifully designed, with sparkling and bright interiors that create a modern and clean atmosphere. The rooms are spacious and comfortable, with a large bedroom and a cozy king size bed. The bathroom is also roomy and well-appointed, with a great tub and shower. We were impressed with the cleanliness and the high quality of the bedclothes and towels. The breakfast options at the hotel's restaurant were delicious, and we enjoyed starting our day with a satisfying meal. The WIFI worked well throughout our stay, and the TV provided clear and bright images. We also appreciated the convenience of the elevator, which took us to the 3rd floor effortlessly. our experience at this place was fantastic and we highly recommend it to families seeking enhanced comfort and quality services!

We recommend this hotel to any family seeking a luxurious and comfortable stay.

The staff is friendly and helpful, modern and comfortable rooms, pleasant hotel ambience, excellent dining , great location near central Xela, abundant breakfast selections.

Nothing, all excellent.

We loved this hotel! The staff was friendly and helpful, and the rooms were modern and clean with comfortable beds. The hotel facilities were great, and we especially appreciated the free parking and abundant breakfast options. Additionally, the location was nice as it was away from the chaos of the city center but still only a short drive away.

Nothing to fault.

Located in a relatively safe area, the hotel's modern ambience is appealing. the breakfast selection was good and the staff friendly. the rooms were cozy and the beds comfortable. the TV had a clear image and wifi worked decently. Elevator access was convenient to the upper floors.

The food was only average and lacked authentic flavor.

We recently stayed at a hotel close to Quetzaltenango on a romantic escape and we loved the modern decor of the hotel. the staff was courteous and very helpful, making this a very pleasant stay. the hotel is located in a quiet and safe area, perfect for a relaxed getaway. the room was spacious and had great amenities, including a comfortable bed and a modern bathroom. the breakfast was also a highlight, with delicious and varied options to start the day.

The hotel is very well-designed and clean. The staff members are kind and helpful, always available for any request. The breakfast was great, with many options to choose from. The location is in a quiet area, perfect to rest after a day of sightseeing. there is good free parking for guests.

The hotel is located far from the city center, which required a 15-min taxi ride. The wifi was spotty at times and didn't always have a reliable connection.